Creative Taupō (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
Who We Are
Creative Taupō is a voluntary community arts organisation based in Taupō, New Zealand. We receive funding from Taupō District Council and Creative New Zealand to support local artists, events, and cultural initiatives.
Data Controller
Creative Taupō
Email: [email protected]
Information We Collect
1. Information You Provide
- Contact Details: Name, email address, phone number when you sign up for newsletters, apply for grants, or contact us via forms (powered by Forminator).
- User Content: Comments, messages, grant applications, event submissions, and any other materials you upload or submit to our Site.
2. Information We Collect Automatically
- Log Data: IP address, browser type, operating system, referring pages, pages visited, and timestamps.
- Cookies & Tracking: We place cookies to remember your preferences, manage sessions, and analyse site usage (see “Cookies & Tracking Technologies”).
How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve our website and services.
- Process grant applications and event registrations.
- Send you updates, newsletters, and marketing communications (only with your consent).
- Protect against fraud, abuse, and security threats.
- Comply with legal obligations under the New Zealand Privacy Act 2020.
Cookies & Tracking Technologies
We use cookies and similar tools provided by WordPress (Roots ecosystem), Google Analytics, Google reCAPTCHA, and Cloudflare.
- Essential Cookies: Required for site functionality, such as login sessions and form submissions.
- Performance & Analytics: Google Analytics collects anonymised usage data to help us understand how visitors use our Site.
- Security & Bot Protection: Google reCAPTCHA and Cloudflare help block malicious traffic and protect against spam and attacks.
You can manage or disable cookies via your browser settings, though disabling cookies may affect site performance or functionality.
Third-Party Services & Data Sharing
We partner with the following providers, each with their own privacy practices:
- Google Analytics: Processes anonymised analytics data under Google’s terms (data may be transferred to servers in the USA).
- Google reCAPTCHA: Verifies human users and prevents automated abuse.
- Cloudflare: Provides CDN, DDoS protection, and security services—some data may be routed through Cloudflare’s global network.
- Forminator: Powers our online forms; collects form input and stores submissions on our WordPress database.
We never sell your personal information to third parties. We may share data with service providers and partners only as necessary to deliver our services or comply with legal obligations.
Data Retention
We retain personal information only as long as necessary for the purposes outlined above or as required by law. When no longer needed, we securely delete or anonymise your data.
International Data Transfers
Some of our service providers (e.g., Google, Cloudflare) may process or store data outside New Zealand. We rely on appropriate safeguards, such as standard contractual clauses, to ensure your information remains protected.
Your Rights Under the Privacy Act 2020
Under New Zealand law, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct or update information you believe is inaccurate.
- Complaint: Lodge a complaint with Creative Taupō or the Office of the Privacy Commissioner (privacy.org.nz) if you believe we’ve breached the Privacy Act.
To exercise your rights, please contact us at [email protected].
Security
We implement reasonable technical and organisational measures to protect your data against unauthorised access, disclosure, or loss. However, no method of transmission or storage is completely secure.
Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. We’ll revise the “Last updated” date at the top. Significant changes will be communicated via our website or email.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Creative Taupō
Email: [email protected]
Last updated:30/05/2025